Contact the Taxpayer Advocate Service (TAS). TAS is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should.

You can contact TAS by calling the TAS toll-free case intake line at 1-877-777-4778 or TTY/TDD 1-800-829-4059 to determine whether you are eligible for assistance. You can also call or write to your local taxpayer advocate.

You can file Form 911, Request For Taxpayer Advocate Service Assistance (And Application for Taxpayer Assistance Order), or ask an IRS employee to complete it on your behalf. For more information, go to http://www.irs.gov/advocate.

The law firm of Joseph M. Arndt, III is a member of the American Society of IRS Problem Solvers and concentrates on negotiating favorable settlements for taxpayers. Mr. Arndt is a tax attorney who is a IRS Licensed Practitioner. As a tax attorney, he represents taxpayers before the IRS and South Carolina Department of Revenue.